Mh145 Privacy Policy — User Data Protection
This page explains how mh145 collects, uses, stores, and protects the personal information of users on our platform in Malaysia.
This policy takes effect from 1 January 2026 and applies to all users who register for or use mh145's services.
Information We Collect
Mh145 collects information necessary to provide a secure, seamless, and relevant service to users in Malaysia. The types of information collected include:
- Account information: Your full name, phone number, date of birth, and email address provided during registration. This information is used to verify your identity and manage your account.
- Payment information: Transaction details in MYR (RM), including deposit and withdrawal methods. Bank account numbers or registered e-wallet details are stored in a protected format for payment processing purposes only.
- Device and browser information: Device type, operating system, browser version, IP address, and language settings are automatically collected when you access the platform. This information helps us optimise the user experience across different devices.
- Usage data: In-platform activity records including pages visited, bets placed, session duration, and interactions with platform features.
- Cookies: Small files stored on your device to maintain login sessions, save user preferences, and monitor platform performance.
We only collect information that is necessary and do not request personal documents unless required for identity verification for security or compliance purposes.
How We Use Your Information
All information collected by mh145 is used solely for purposes related to the provision and improvement of platform services. The primary purposes are as follows:
- Processing account registrations and verifying user identities to prevent fraud.
- Processing deposits and withdrawals in MYR securely and accurately.
- Providing effective customer support whenever you reach out to us.
- Sending important notifications related to your account, transactions, and policy updates.
- Identifying and preventing fraudulent activity, money laundering, or platform abuse.
- Analysing usage patterns to improve platform performance, design, and features over time.
Mh145 does not use user data for third-party advertising purposes and does not sell your personal information to any party.
Cookies & Tracking
The mh145 platform uses cookies and similar tracking technologies to ensure an optimal user experience. The cookies we use fall into several categories:
Essential Cookies
These cookies are required for core platform functions such as maintaining your login session, storing language preferences, and keeping your account secure during active sessions. Without them, certain platform features may not work correctly.
Performance & Analytics Cookies
These cookies collect data on how users interact with the platform — which pages are visited most frequently, time spent on each section, and any errors encountered. This data is used in aggregate to improve platform performance and does not contain any personally identifiable information.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect login functionality and account security. mh145 does not use third-party cookies for advertising purposes.
Data Storage & Security
Mh145 stores user data on servers protected by strict access controls. All communication between your device and the platform's servers is encrypted via SSL, ensuring your information cannot be intercepted in transit.
Payment information, including bank account and e-wallet details, is stored in encrypted format and is only accessible by authorised payment processing systems. mh145 staff do not have direct access to your full account numbers or passwords.
User data is retained for as long as the account remains active and for the period required to meet legal and compliance obligations. Once an account is closed at the user's request, personal data that is no longer needed will be deleted or anonymised within a reasonable timeframe.
Sharing with Third Parties
Mh145 does not sell or rent users' personal information to third parties. Information is only shared in the following limited circumstances: payment service providers that process MYR transactions on our behalf, authorities permitted by Malaysian law when legally required, and technology providers that support platform operations under strict confidentiality agreements.
User Rights & How to Contact Us
As a mh145 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If the information we hold is inaccurate or outdated, you can request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data upon closing your account, subject to applicable legal retention requirements.
To submit any request regarding your personal data, or if you have questions about this privacy policy, please contact the mh145 support team by email at [email protected]. Include your username and details of your request to help us respond more efficiently.
Mh145 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to users via platform notifications. Continued use of the platform after an amendment is published constitutes acceptance of the updated policy. For further enquiries, please visit our FAQ page.